Ospitalità Italiana is a quality endorsement issued by the Italian Government to Italian restaurants all over the world that guarantees the respect of the typical standard of Italian hospitality. So far 17 restaurants in Victoria and Tasmania have been awarded and have been able to maintain over the last three years the Ospitalità Italiana (Italian Hospitality) seal. 6 more are now in the process of certification.
The Italian Chamber of Commerce and Industry in Australia - ICCI Melbourne
provides information on how the brand is awarded, solicits and collects restaurant applications and handles,
under the close supervision of the Secretary General the implementation of the inspection visit and follow up visits
for the maintenance of the certificate issued to restaurants.
The verification of the requirements is carried out through interviews, desk reviews of operating procedures used to verify the performance of activities, inspection visits in different areas of the restaurant. In relation to the degree of satisfaction of the requirement is given a score.
The sum of the scores obtained for each requirement determines the level of hospitality in the restaurant.
Successful completion of a minimum level of points determines the success of the evaluation and release of the brand.
There are five requirements defined KO, which if not satisfied may lead to the non granting, suspension or withdrawal of the brand.
On the basis of the experience gained with the brand Ospitalità Italiana - Italian Hospitality, which was carried out with the operational support of IS.NA.RT. (National Institute of Research on Tourism - a company owned by the Chambers of Commerce), Unioncamere has promoted the project Italian Hospitality, Italian Restaurants in the World, aimed at all the Italian restaurants abroad, ensuring compliance with quality standards typical of Italian Hospitality.
Monday.....9am - 5pm
Tuesday.....9am - 5pm
Wednesday.....9am - 5pm
Thursday.....9am - 5pm
Friday.....9am - 5pm
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Level 1, 185 Faraday St
Carlton VIC 3053
Call us please: (03) 8341 3200